Privacy Policy

Last updated: 24/03/2023

We place a high value on the confidentiality of your personal information. Without your express permission, we will never give your personal information to a third party for marketing purposes. Please read this privacy statement to understand more about how we use and safeguard your personal data. In addition to our parent, affiliate, subsidiary, or joint venture websites, whose specific privacy policies are available from our Privacy Central pages, the privacy practises of this statement apply generally to our services available under the domain and sub-domains of www.bharathtvs.com (bharathtvs.com or “Site”) and to our parent, affiliate, subsidiary, or joint venture websites. You accept the terms and conditions of this Privacy Policy by using this Site. Please do not use or access our site if you disagree.

This Privacy Policy explains the data we may collect from you as part of the regular functioning of our services and what might happen to such data. Although this policy may appear lengthy, we feel that you should be as well-informed as possible about bharathtvs.com’s policies in order to make wise choices. You fully consent to I being governed by the terms and circumstances of this Privacy Policy and User Agreement and (ii) our use and sharing of your personal information in accordance with this Privacy Policy by accepting the Privacy Policy and the User Agreement upon registration. The rules of the User Agreement are integrated into and apply to this Privacy Policy as well.

1. Your Privacy – Our Commitment

At bharathtvs.com, we take great pride in our dedication to safeguarding your privacy and the personal data you provide on the Site. We appreciate your faith in us. In order for you to joyfully use our services and suggest us to friends and family, we will work arduously to win your trust. Please read the following policy to understand how your personal information will be treated when you make full use of our Site.

2. Privacy Guarantee

Bharathtvs.com guarantees that without your express permission, we will never divulge your personal information to third parties for their marketing needs. We may occasionally disclose broad statistics data about our website and users, such as the number of visitors, the quantity and nature of goods and services purchased, etc. Our top aim is earning your confidence and trust.

3. Information we collect

We gather and retain the personal data you give us when you use our site. Our main objective is to offer a secure, effective, effortless, and personalised experience. As a result, we can offer services and features that will most likely satisfy your needs and tailor our website to make using it safer and simpler for you. It’s important to note that we only gather the personal data about you that we believe is required to fulfil this goal. Generally speaking, you are free to browse the Site without identifying yourself to us or disclosing any personal information about yourself. You are no longer anonymous to us after you provide us your personal information. You can always refuse to give information by deciding not to utilise a certain service or feature.

Based on how you use our site, we might track specific information about you automatically. To better understand, safeguard, and serve our users, we conduct internal research using this data on the demographics, interests, and activity of our users. This data is gathered and examined on an aggregate level. This information might include your IP address, the URL you just left (whether or not it was on our site), the URL you go to next (whether or not it was on our site), and the URL you just came from.

On some sections of the Site, we employ data collecting tools like “cookies” to monitor user behaviour, track the success of our promotions, and advance trust and safety. Cookies are little files that are downloaded to your computer’s hard drive and help us provide our services. We provide some features that can only be accessed by using a “cookie.” Also, we employ cookies so that you have to input your password less frequently while logged in. Also, cookies might assist us in delivering content that is customised to your interests. The majority of cookies are “session cookies,” which means that they are removed from your hard drive at the conclusion of a session. If your browser allows, you can always choose to reject our cookies, albeit doing so may prevent you from using some features of the Site and force you to input your password more frequently when logged in.

We will get that information if you choose to post messages on our forum or leave reviews for other users. As allowed by law, we keep your information as long as it’s required to resolve disputes, offer customer assistance, and troubleshoot issues. We may compile information about you into a file if you send us personal correspondence, such as emails or letters, or if other users or third parties send us contact regarding your activities or postings on the Site.

4. Our use of your information

Your personal information is used by us to fulfil your service requests. We use your personal information and other data we gather about you from your use of the Site both now and in the past to: settle disputes; troubleshoot issues; encourage safe trading; collect fees owed; gauge consumer interest in the services we offer; personalise your experience; find and stop errors, fraud, and other illegal activity; enforce our User Agreement; and share information with third parties. Sometimes, in order to detect issues or settle disputes, we may evaluate data from many users. In particular, we may look at your personal information to identify users who may be using multiple User IDs or aliases. Your personal information may be compared and reviewed for inaccuracies, omissions, and accuracy.

You agree that we may use your personal information to enhance our marketing and promotional initiatives, evaluate how visitors use the site, enhance the products and material available on the site, and tailor the site’s information, design, and services. These uses make the Site better and more suited to your needs, giving you a seamless, quick, secure, and personalised experience when using the Site. You consent to our using your personal information to get in touch with you and send you communications that, in some cases, are tailored to your interests. These communications may include targeted banner ads, administrative notices, product offers, and communications pertinent to how you use the Site. You voluntarily consent to receiving this information by accepting the User Agreement and Privacy Policy. We advise you to choose not to receive specific communications in your profile if you do not want to receive them. Your profile is always subject to change.

By visiting and completing any form on bharathtvs.com, you give us and all of our associate partners, including but not limited to financial partners and several automotive partners, permission to contact you via SMS, email, phone, or any other method to promote our services, educate you about our products, and provide you with promotional offers listed on the website and offers from the associated third parties, regardless of your phone number.

5. Our disclosure of your information

In some situations, we may use the information we have about you to send you information about new services and promotions that are specifically tailored to your interests. The kinds of people with whom we could occasionally share your information include those listed below.

i) Automobiles and Services offered on the Site are by third parties

Before a service is posted on the website, there are some bikes and services for which third parties ask for information (example: application for vehicle loan). Bharathtvs.com and the relevant third party simultaneously gather the information submitted by the user for these reasons (including dealers, vehicle manufacturers, banks like ICICI bank etc). The third party uses this information in line with the conditions of the offer and its privacy policy. You should research these third parties’ privacy policies before electing to utilise their services because we have no control over them.

ii) Internal Service Providers

In order to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you on the Site (e.g., search technology, discussion boards, bill collection, affiliate, and rewards programmes), we may use third parties that we refer to as internal service providers. As a result, we may give some of your personal information to these internal service providers directly. These internal service providers are bound by confidentiality agreements with us and other legal restrictions that forbid them from using the information we give them for any other purpose than to carry out the specific operation related to the outsourced Site, unless you have expressly agreed or given them prior permission for other uses.The internal service provider may occasionally obtain information directly from you (such as for Site surveys). You will be informed that the internal service provider is involved in these situations, and it is entirely up to you as to what extra information you give them and how they utilise it. If you voluntarily give additional information to an internal service provider, that company’s privacy policies will apply to how they utilise your personal data.

iii) Legal Requests

In order to safeguard you and the community from dishonest individuals, we work with law enforcement investigations as well as other third parties to enforce laws pertaining to intellectual property rights fraud and other rights. Therefore, without a subpoena or summons, we can (and you authorise us to) disclose your name, city, state, telephone number, email address, User ID history, fraud complaints, and automobile listing history in response to a verified request by law enforcement or other government officials regarding a criminal investigation or alleged illegal activity. We will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order, or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Your name, street address, city, state, zip code, country, phone number, email, and company name may also be disclosed to the owners of intellectual property rights under a confidentiality agreement if we determine in our sole discretion that doing so is necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other illegal activity. You hereby authorise us to do so.

We cannot guarantee that any of your private messages or other personal information will never be revealed in ways not explicitly stated in this Privacy Policy due to the current regulatory environment. As an illustration (and without limiting the foregoing), under certain conditions, we may be required to provide personal information to the government or other parties, third parties may illegally intercept or access transmissions or private communications, or users may abuse or misuse personal information they collect from the Site. We therefore do not guarantee that your personal information or private messages will always stay private, even if we follow industry standard practises to preserve your privacy.

6. Your Obligations

You confirm, agree, and undertake that you will not host, display, upload, change, publish, transmit, update, or distribute any information while submitting your information on the website.

(a)belongs to someone else and you have no legal authority to possess it; 

(b) is extremely harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invading another person’s privacy, hateful, or racially or ethnically objectionable; disparaging; relating to or encouraging money laundering or gambling; or in any other way is illegal;

(c) causes any type of harm to minors; 

(d) violates any patent, trademark, copyright, or other proprietary rights; 

(e) disobeys any legislation now in effect;

(f) communicates information that is blatantly offensive or ominous in nature; 

(g) impersonates another person; 

(h) contains computer viruses or any other computer code, files, or programmes designed to interrupt, destroy, or restrict the functionality of any computer resource; or

 (i) threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations, or the Site, existing users, or new users.

7. Your use of other users’ information

Our site gives you access to other users’ contact information to promote communication among all bharathtvs.com community members. Also, as a buyer, you will receive an email containing the name, phone number, and other personal information of the seller, and as a seller, you will receive an email containing the same information (s). By accepting our User Agreement, you acknowledge and agree that bharathtvs.com hereby grants to you a licence to use such information only for the following purposes with respect to other users’ personally identifiable information that you obtain through the Site, through a communication with bharathtvs.com, or through a bharathtvs.com related communication or bharathtvs.com facilitated transaction:

(a) using co-branded services supplied through bharathtvs.com,

 (b) receiving communications linked to bharathtvs.com that are not unsolicited commercial messages, and 

(c) any other purpose that the user expressly agrees to after being sufficiently informed of the purpose (s). Users must always be given the option to opt out of your database and the ability to review the data you have gathered on them.

In addition, you may never reveal to a third party, save as permitted by this Section, any personally identifiable information about another user without that user’s consent after adequate disclosure and our consent.

Our users and bharathtvs.com do not tolerate spam. As a result, and without limiting the preceding, you are not permitted to add a bharathtvs.com user—even one who has bought a vehicle from you—to your mailing list without first receiving sufficient disclosure and their express approval.

8. Security and Limitation of Liability

To protect your information, keep our data secure, and stop illegal access to your information, we employ a number of procedures. We have implemented several physical, electronic, and business methods to achieve this. The safeguards we employ are specifically designed for the nature and sensitivity of the data we collect, process, and transmit, as well as the state of technological development at the time.

To safeguard any information that resides with us or is communicated to us, we have implemented a number of generally accepted industry standards, including firewalls, encryption, software development procedures, traffic monitors, automated tools, and others.

All of the third-party service providers that we employ to process payments have been verified to comply with the payment card industry standard (PCI compliant service providers).

Even though we employ security procedures and safeguards and are constantly improving them, we disclaim all duty and responsibility for the disclosure of your information due to any error in transmission, unauthorised third-party access, or other circumstances.

9. Your consent

By using the Site, you agree that bharathtvs.com may collect and utilise the information you disclose there. We reserve the right to periodically update this privacy statement to reflect modifications to the legislation, improvements to our data gathering and usage procedures, functional changes to our services, or developments in technology. Please periodically check this page for updates. The Privacy Policy in force at the time such information is utilised governs how we use the information we collect. We will notify you here if we make any significant changes to this Privacy Policy. Please carefully read the revisions. You will be deemed to have agreed to and accepted any changes to this Privacy Policy if you continue to use the Site after they have been posted. You should also be aware that you have the right to withdraw your consent for us to use your information at any time by notifying us in writing, in which case bharathtvs.com will stop using it. Please be aware, though, that if you choose to withdraw your consent, bharathtvs.com maintains the right to stop providing any and all services.

10. Grievances

For any queries, complaints or inquiries about the way we use or process the information provided by you or about our Privacy Policy, you may write to us at the following address – info@bharathtvs.com.